Terms & Conditions
- Warranty
- All warranties are supplied by the manufacture of the product and honored by Twin Tip Nation. We are not responsible for shipping charges endured during warranty process.
- Returns
- Products must be in like new condition with all of its original packaging and boxing. A 25% restocking fee will be charged when products are NOT in like new condition with all its original packaging and boxing. We can not take returns on items that have been altered or used in any way including but not limited to mounted skis, worn/washed apparel (excludes trying on apparel), etc.
Any return that received a discount on the order total will be subjected to a 30% restocking fee.
We can not take returns on Demo Skis or products.
Please contact us first before returning any products ordered through Twin Tip Nation to receive a RGA (Return Goods Authorization). We will refuse any returns without a RGA. We only accept returns within the USA.
If you wish to cancel an order contact us immediately as we typically ship within 24 hours of initial purchase.
Wire Transfer orders will not be refunded, returned or canceled once funds have been received. We must receive email indicating Wire Transfer initiation within 36 hours by purchaser. In the event we do not receive email of Wire Transfer initiation we will cancel the order and place all products on order back in stock. All warranties are supplied by the manufacture of the product and honored by Twin Tip Nation.
We are not responsible for shipping charges endured during return process unless otherwise stated.
All products are subject to a 30 day return period from point of sale.
Liquidation sale items are not returnable
- Shipping
- We typically ship orders within 24 hours of purchase from Monday - Friday, excluding holidays. We use our own custom designed ski box in accordance with our couriers requirements. If you find that your item has arrived damaged, contact us immediately with your tracking number and order number easily accessible. Do not use or alter product as this will void any warranties and our return policy.
- Sales
- Pricing is final at completion of sale.
Limit one offer per purchase.Demo and used products are sold as is, carry no warranty and are not returnable.
Liquidation sale items are not returnable
- Privacy
- We respect your privacy!
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.